monitoring

Quality criteria and alert rules used to score and watch the agent’s behaviour over time.

monitoring — Monitoring

Quality criteria and alert rules used to score and watch the agent’s behaviour over time.

Section key monitoring · Shape object · Tier Business only (not in the free trial)
Edit in the dashboard: Monitoring page

Fields

Field	Required	Type	Allowed values / constraints	Default	Description
criteria	no	array of object	—	—	Eval rubrics: { id, name, prompt, enabled, collapsed }.
alertRules	no	array of object	—	—	Threshold-based alerts: { id, name, metric, comparator, value, window_minutes, channel, webhook_url, enabled }.