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The Preview page is a fully-functional chat with your agent, isolated to you. Use it to try out new rules, examples, tools, and memory schemas without affecting subscribers. The page header also surfaces the two hosted URLs where your agent lives, each with a copy button and an open-in-new-tab link:
  • Subscriber — https://www.agentheya.com/agent/<your-agent-slug>, where subscribers register and sign in.
  • Anonymous Contact — https://www.agentheya.com/agent/<your-agent-slug>/<your-id-or-slug>, the no-login contact surface.

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What the preview shares with production

The preview talks to the same agent configuration as your live web chat — same Purpose, Rules, Examples, Tools, Skills, Memory schema, and Connectors. Anything you change in the dashboard takes effect on the next message. The preview will also show more details about each interaction that are not shown to subscribers.

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Page layout blocks

If you’ve configured a Web chat page layout (on the Web page), the preview renders those blocks around the chat exactly as they appear on the public page:
  • Above chat blocks render above the composer.
  • Below chat blocks render beneath it.
  • Sidebar blocks switch the preview into a two-column layout, with the blocks in a panel beside the chat.
Forms in these blocks are wired to the chat: submitting one seeds the composer with the collected text. Depending on the block’s setting, the text is either sent as a message immediately or just dropped into the input for you to edit before sending.

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Instructions popup

When your agent has Instructions set, the composer shows a Show Instructions (‘i’) button. Clicking it opens a full-page view of your public_details.instructions field — the same instructions first-time visitors see.

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Today’s usage status bar

The footer of the preview page shows a usage breakdown for today’s preview conversations: query count, input/output tokens, cache reads/writes, and the dollar cost. This updates each time the agent responds, so you can see the credit footprint of each test you run.

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Other access points

The two header URLs (Subscriber and Anonymous Contact) are the hosted web pages; click the copy icon next to either to grab it. For all the other ways you can use your agent (MCP server, email, IM, schedules, etc.), see Using your agent.

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Tips

  • Use the preview to teach the agent things you’d never put in a global rule — its memory will pick up your preferences and you’ll see how those preferences shape later replies.
  • You can check the Activity page for each conversation to see more details of how the conversation progressed.